Dealer RMA

Download the Return Merchandise Authorization Form from the Links Below

PDF – Form PF1017 – Performex™ RMA Form 2018 
Excel – Form PF1017 – Performex™ RMA Form 2018

The RMA process is as follows:

  • Dealer completes the RMA form in its entirety and submits the form to:

Attention: Returns
Or by mail to:
Performex™ Industrial, Inc.
200 N McColl Ste Q, McAllen, TX 78501
Contact: Jay Callaway
(956) 630-5438 |
9AM-6PM Monday through Friday

• Performex™ will review the RMA and respond accordingly based on specific criteria to be determined by Performex™.

• Performex™ will issue an RMA number for each return that is approved.

• Once approved, Performex™ will issue credit or replacement products upon return of the products in question whichever is deemed appropriate.

• Please allow for 7-15 days for the RMA process to be completed.

Please submit any questions or concerns regarding this process implementation directly to Performex™ by email at or by phone to (956) 630-5438.