Download the Return Merchandise Authorization Form from the Links Below
The RMA process is as follows:
- Dealer completes the RMA form in its entirety and submits the form to:
Or by mail to:
Performex™ Industrial, Inc.
200 N McColl Ste Q, McAllen, TX 78501
Contact: Jay Callaway
(956) 630-5438 | firstname.lastname@example.org
9AM-6PM Monday through Friday
• Performex™ will review the RMA and respond accordingly based on specific criteria to be determined by Performex™.
• Performex™ will issue an RMA number for each return that is approved.
• Once approved, Performex™ will issue credit or replacement products upon return of the products in question whichever is deemed appropriate.
• Please allow for 7-15 days for the RMA process to be completed.
Please submit any questions or concerns regarding this process implementation directly to Performex™ by email at email@example.com or by phone to (956) 630-5438.