Dealer Return Merchandise Authorization (RMA)
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The RMA process is as follows:
- Dealer completes the RMA form in its entirety and submits the form to:
Or by mail to:
Performex™ Industrial, Inc.
200 N McColl Ste Q, McAllen, TX 78501
Contact: Jay Callaway
(956) 630-5438 | Email: email@example.com
9AM-6PM Monday through Friday
- Performex™ will review the RMA and respond accordingly based on specific criteria to be determined by Performex™.
- Performex™ will issue an RMA number for each return that is approved.
- Once approved, Performex™ will issue credit or replacement products upon return of the products in question whichever is deemed appropriate.
- Please allow for 7-15 days for the RMA process to be completed.