Dealer Return Merchandise Authorization (RMA)

Download in Microsoft Excel Format

Performex RMA Form 2018

Download in Adobe Acrobat Reader Format

Performex RMA Form 2018

Download Adobe Acrobat Reader

The RMA process is as follows:

  • Dealer completes the RMA form in its entirety and submits the form to:

Email: customerservice@performexweb.com
Attention: Returns
Or by mail to:
Performex™ Industrial, Inc.
200 N McColl Ste Q, McAllen, TX 78501
Contact: Jay Callaway
(956) 630-5438 | Email: jay@performexweb.com
9AM-6PM Monday through Friday

  • Performex™ will review the RMA and respond accordingly based on specific criteria to be determined by Performex™.
  • Performex™ will issue an RMA number for each return that is approved.
  • Once approved, Performex™ will issue credit or replacement products upon return of the products in question whichever is deemed appropriate.
  • Please allow for 7-15 days for the RMA process to be completed.